Michael Hyatt is the CEO of a large publishing company. Is there some sort of secret to his success? What did he do to get to where he is now? He is often asked questions along these lines, and he responds to the secret to his success:
I’m not sure I could boil it down to one thing. Life isn’t usually that simple. But if I really, really had to boil it down to one thing, I would say this: responsiveness.
So many people I meet are unresponsive. They don’t return their phone calls promptly. They don’t answer their emails quickly. They don’t complete their assignments on time. They promise to do something and never follow through. They have to be reminded, prodded, and nagged. This behavior creates work for everyone else and eats into their own productivity. Sadly, they seem oblivious to it.
Now certainly, success isn’t simply based on responsiveness, but it is an essential ingredient. It’s also important to be consistent. Remember that if your inbox is flooded with emails, you don’t have to write an essay to respond to each of them. Keep others informed of your progress and work hard. When the ball comes into your court, do something with it.
For a good summary of how to stay on top of your email inbox, partiallobotomy.com gives a few tips on overcoming email overload.